Our Commitment to Privacy

Your privacy is critical to our operation. This policy outlines exactly what data we collect, how we protect it, and your rights as a user.

Information We Collect

• Identity Data: Name, email address, and phone number when you create an account or place an order.
• Technical Data: IP address, device fingerprints, and browser metadata to ensure security and prevent fraudulent activity.
• Transactional Data: Full order history and saved delivery addresses to provide customer support.
• Engagement Data: Interactions with our product catalog via Google Analytics (if accepted).

Third-Party Service Providers

To provide a secure and efficient experience, we share necessary data with the following services:

• Google Firebase: Our primary infrastructure for secure authentication, database hosting, and file storage.
• Resend: Our transactional email partner used to deliver order confirmations and security alerts.
• Google Analytics: Used to analyze website usage and improve our product catalog experience.

Data Retention & Deletion

We retain your personal information for as long as your account is active. When you request account deletion, we initiate a 30-day security cooldown period before permanently scrubbing your identity data from our cloud infrastructure. Transactional records required for tax or accounting purposes may be retained as required by law.

Your Rights

You have the right to request a copy of your personal data, request corrections, or withdraw your consent at any time. For all data-related inquiries, please contact us at titansanitaryelectric@gmail.com.